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Customer Authorization

Electronic Signatures for auto repair shops

Capture customer authorization with a signed intake or approval record before inspection or repair work moves forward.

Plain-language overview

What Electronic Signatures does

WrenchDay supports signature-based authorization links and in-person authorization records so the shop can document permission without paper forms.

Authorization status stays tied to the repair order, making approvals easier to find and defend.

Practical use cases

Where this helps during a real repair day

01

Typed and drawn signature support on customer authorization pages

Use this capability inside the connected repair workflow workflow without rebuilding the same shop, customer, vehicle, or job context.

02

Pending and approved authorization queues

Use this capability inside the connected repair workflow workflow without rebuilding the same shop, customer, vehicle, or job context.

03

Authorization records attached to repair orders

Use this capability inside the connected repair workflow workflow without rebuilding the same shop, customer, vehicle, or job context.

How it works

A straightforward shop workflow

  1. 01

    Send or open the authorization request.

  2. 02

    Customer signs or the advisor records an in-person decision.

  3. 03

    The repair order shows the authorization state.

What the shop gets

Authorization status stays tied to the repair order, making approvals easier to find and defend.

  • Supports keyboard-accessible typed signatures
  • Keeps authorization separate from estimate approval
  • Reduces paper authorization gaps
Frequently asked questions

Electronic Signatures FAQ

What does Electronic Signatures do for an auto repair shop?

WrenchDay supports signature-based authorization links and in-person authorization records so the shop can document permission without paper forms.

What problem does Electronic Signatures help solve?

Authorization status stays tied to the repair order, making approvals easier to find and defend.

How does Electronic Signatures fit into the shop workflow?

Send or open the authorization request. Customer signs or the advisor records an in-person decision. The repair order shows the authorization state.

Who can use Electronic Signatures?

Access depends on the signed-in shop role, saved permissions, active modules, and any provider configuration required for the workflow. WrenchDay keeps server-side shop and tenant checks authoritative.

What other WrenchDay tools work with Electronic Signatures?

Electronic Signatures connects naturally with Digital Estimates and Customer Approvals, Digital Repair Orders, Digital Vehicle Inspections with Photos.

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